Help / Frequently Asked Questions
The concept of student profiles is for our mutual convenience. Having all of your registrations stored under one profile (or account, if you will) allows both of us to see what courses you've taken without having to dig through a mountain of records. Also, each time that you come back to register for a course, you won't have to enter the same name and address information every time. On Trainex we list many courses offered by several different training partners. The registrations for many of these courses are handled externally, but some are actually handled by Trainex internally. For example, CERCLA Education Center (CEC) courses and Community Involvement University (CIU) courses are handled internally by Trainex, as are many of the 'Other EPA Courses.' If you have ever registered for a course offered by one of these partners on Trainex (or in some cases even before Trainex was available) you will have a profile stored in our system that contains all the contact information we have on file for you. You may change and update this information here by editing your profile. Environmental Response Training Program (ERTP), National Enforcement Training Institute (NETI), and other courses such as the internet seminars are all handled by an external partner and you would have to refer to the contact information for those courses to change the contact information you have on file with those partners. You can see a list of training by partner by clicking here. In any case, you will be notified at registration if an external organization is handling the class.
What will you do with the data in my student profile?
Why do I use my student profile to register for some classes, but not others?
I took a class, but it isn't on my transcript. Why?
There are several possible reasons for this. If you took a class through one of our partners and did not register on the Training Exchange website, your registration was handled by them, and we have no record that you took the course. We are in the process of assessing the benefits of combining data with our partners, so this maybe be resolved in the future.
The website gave me an error with a lot of technical mumbo-gumbo. What should I do with it?
If you should encounter an error while browsing our website or trying to register for a class, we want to know about it! Please give us as much detail as possible (preferably cut and paste any error message(s) that you receive) along with a description of what you were trying to do to firstname.lastname@example.org, or use the Contact Us page.
I found a class in the course catalog, but it's not being offered. Can I still take it?
Maybe, but it could be that the course has been replaced by another course with a similar name, or merged with another course for a larger, combined offering. You can request training courses to be held in your area, or contact us for more information.
I registered for a class but now how have a schedule conflict? How do I cancel my registration?
How do I register for a class?
RSS (or Really Simple Syndication) is a free service that automatically sends information about new web content. RSS saves users from having to repeatedly visit favorite Web sites to check for new content or be notified of updates via email. Trainex uses RSS to transmit headlines which link back to Trainex for content on this web site.
To receive RSS feeds, you need a program known as a feed reader or aggregator that can automatically check RSS-enabled webpages that you select, and then display any updated information that it finds. There are numerous feed readers available, including many which are free of charge. Most are simply desktop programs that you download and install on your computer. There are also Web-based feed readers that require no software installation and make the "feeds" available on any computer with Web access. Once the news reader program is set up, you are ready to subscribe to the RSS content feeds you want.
To receive the Trainex RSS feed, copy the address below into your feed reader or aggregator:
For additional information on RSS, please visit one of the numerous sites that provide more detailed information on the subject, such as Wikipedia. We welcome any feedback you may have on this new service.
Why doesn't it say how much the course costs? Can't I see that before I register?
There are a lot of acronyms used here. What do they mean?
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