|
||
|
||
| June 19, 2021 | ||
| Search |
| Current Training |
By Course Title |
| Course Catalog |
| By Course Title By Training Partner By Delivery Method |
| Students |
View Registrations/Transcripts |
| About Trainex |
| Overview Contact Us Help! |
| OLEM Training Coordination Team |
| Locate
Team Members Regional/State Training Brochure |
| Other Training Resources |
| EPA Other U.S. Government Non-Government Online Instruction Design Listservs and other resources |
Basic Level Training
| Hosted by U.S. EPA, Community Involvement and Program Initiatives Branch
Community Involvement University (CIU) |
What is the course overview?
Conflict often is unavoidable but how EPA staffers handle it can make a significant difference in the outcome of a challenging meeting or encounter. Preparation is key, and that includes understanding how a public meeting or other situation can go bad in the first place, and then employing effective strategies and tools to defuse hostility and avert further conflict.
Who should take this c
... [click for more]
| Upcoming Events No upcoming events. |
|
Chicago, IL 