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Event Details

General Information
Event Name:	Defusing Difficult Situations - Tips on Coping with Conflict Basic Level Training
Hosted By:	U.S. EPA, Community Involvement and Program Initiatives Branch Community Involvement University (CIU)
Event Description:	What is the course overview? Conflict often is unavoidable but how EPA staffers handle it can make a significant difference in the outcome of a challenging meeting or encounter. Preparation is key, and that includes understanding how a public meeting or other situation can go bad in the first place, and then employing effective strategies and tools to defuse hostility and avert further conflict. Who should take this c ... [more]
Registration Status:	Completed - for Region 3 CICs, RPMs, SAMs, OSCs and other Superfund staff
Event Begins:	September 19, 2022 at 10:00 AM
Event Ends:	September 19, 2022 at 12:00 PM
For questions about this event, please contact:	Gina Soscia Phone: 215-814-5538 E-mail: soscia.gina@epa.gov
Location
This event will be held at:	Internet Based Live Online Class, Internet Based A connection link for this training will be included in the automatic registration receipt emailed to you immediately after registering for this training. We recommend adding this link to your calendar as soon as you receive it, being careful to note the correct time zone for the training - Eastern Daylight Time in case of this training.

Additional Event Information

Please click here for the course announcement flyer (234K/PDF) This link opens in a new window.