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December 9, 2022
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Harnessing Intense Emotions - De-escalation in Communication
Hosted by U.S. EPA
Conflict Prevention and Resolution Center (CPRC)

This interactive training will introduce active listening techniques and allow participants to practice de-escalating emotionally charged communications in private and public settings.

Instructor: Leslie Coker

For general information contact Leslie Coker by telephone at 202-565-2424 or via e-mail at coker.leslie@epa.gov

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Previous Events (click to view/hide)
Bullet  Live Online Class, Internet Based
  October 14, 2021 - October 14, 2021
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