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When the Heat is On: Persuasive Speaking on Environmental Risk, Controversies, and High-Stakes Topics: Part One
Hosted by Northwest Environmental Training Center

The person who defines the future is the person whose message is perceived as the most sensible way forward—make sure that person is you.

Every time you open your mouth, you are managing two reputations: your personal reputation and the reputation of your organization. Whether you are presenting to stakeholders, clients, elected officials, or the media, you need to speak convincingly, with confidence, and with credibility. This course will help you gain the edge in difficult speaking situations.

This course provides you with tools to effectively communicate environmental risk-related and other controversial issues to a broad range of audiences. Learn how to gain the edge in challenging situations like a politically charged environment and other difficult presentations.  Even when there is mistrust and anger in the room with these skills you can  build trust and credibility for you and your organization.

Through lecture, sharing, practice, exercises, role-plays, and demonstrations, you will learn communication techniques that excite, inspire and persuade. Position yourself and your organization as the thought leader on your topic by learning the techniques taught in this workshop.  Do not miss the chance to improve your communications by getting valuable, hands-on advice so that the next time you get up to speak, your audience will STOP, LOOK, and LISTEN.

Special format: Participants can take just the first day or both days of instruction, depending on their specific job related roles and responsibilities. 

Part 1 is just the first day which focuses on communication skills for occasions when there is time to prepare in advance of an event, such as a formal briefing or prepared speech.

Part 2 incudes both first and second day: The second day focuses on the advanced skills for making impromptu presentations. You will learn how to present yourself and your information in the best possible way with techniques used by professional speakers.  Having the ability to think on your feet and to quickly articulate your thoughts when you have to ‘speak in the moment’ is a vital skill, especially in communicating about environmental risk and other controversial, hot topics.

For general information contact Ralph Fontaine by telephone at (425) 270-32 or via e-mail at

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