This dynamic, hands-on workshop gives attendees an understanding of effective ways to deal with difficult situations and people. Participants will get extensive practice with skills that can be applied immediately. The overall goal of the course is for attendees to come away with an understanding of principles and techniques for maintaining a professional demeanor while managing conflicts, as well as knowledge of strategies that help keep a conflict from getting in the way of productivity.

This workshop is a companion course with our Facilitation and Collaborative Negotiations courses. What distinguishes this course is its focus on the use of interest-based bargaining techniques, made famous in the book Getting to Yes, for unraveling conflict into cooperation.

A combination of discussions, exercises, lectures, and mock disputes makes this workshop interactive, fun, and productive.

tended Audience:

• Environmental professionals who deal with disputes, either on their own or as a third-party asked to assist others.
• Managers and mid-level professionals facing increasing pressures to accomplish their conservation mission while also improving stakeholder relations will greatly benefit from the material presented.
• Individuals who aspire to a leadership role where the ability to constructively deal with disputes is seen as a necessary job skill.
• For professionals with existing conflict resolution skills, this course provides an opportunity to refresh and add to their skill set.
*Note: This workshop is especially helpful for teams from the same organization. When colleagues attend the program together the organization benefits not only from these employees gaining skills but also from shared knowledge they can use to ‘team-up’ and support one another or act as an in-house consultant able to give advice to other employees.

Past attendees: Agency executives, mid-managers, regional biologists, species management experts, land managers, regulators, scientific team leaders, cross-agency coordinators, project managers, citizen participation experts, and regional directors. Other professionals such as HR professionals, consultants, and supervisors who deal with conflict will also benefit. This training will enhance anyone’s ability to deal with conflict in their own lives as well as helping others navigate through the process. This course is also intended to support career advancement for individuals who aspire to positions where constructive conflict management is a job requirement.

Additional Discounts for registering related courses: There is an additional $50 discount when registering for either Collaborative Negotiation Skills for Environmental Professionals OR Facilitation Skills for Environmental Professionals when they are offered in the same week. The two registrations must be made at the same time to get the discount. There is an additional $100 discount when registering for all three classes when they are offered the same week. Registration for all three classes must be made at the same time.

 Registration: $395

For general information contact NWETC by telephone at 425-270-3274 or via e-mail at info@nwetc.org

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Chicago, IL View details    April 18, 2019 - April 18, 2019   Sacramento, CA View details    March 22, 2013 - March 22, 2013   Phoenix, AZ View details    October 12, 2012 - October 12, 2012