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Event Name: |
Engaging Constructively in Difficult Conversations |
Hosted By: |
U.S. EPA
Conflict Prevention and Resolution Center (CPRC) |
Event Description: |
Communication is necessary to convey information and work together. There are some conversations that will be challenging, but we can approach them in ways that will lead to better outcomes. In this course, EPA staff that work with Superfund stakeholders will learn what makes a conversation difficult, use a variety of tools to diagnose difficulties, and prepare for, open, and persevere through a difficult conversation.
Audience: EPA staff who work with Superfund stakeholders who encounter difficult conversations during public involvement activities and/or in the daily work of executing effective environmental policy. Primarily, Superfund CICs, RPMs, and OSCs.
Instructor’s Name(s): Leslie Coker and Terry Fenton
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Additional Information: |
Daily Class Times:
Tuesday, August 17, 1:00 PM - 3:30 PM Eastern
Thursday, August 19, 11:00 AM - 1:30 PM Eastern
Please note, this class does not take place on concurrent days.
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Registration Status: |
Overbooked - Waiting List
- EPA Only |
Event Begins: |
August 17, 2021 at 1:00 PM |
Event Ends: |
August 19, 2021 at 1:30 PM |
For questions about this event, please
contact: |
Leslie Coker
Phone: 202-565-2424
E-mail: coker.leslie@epa.gov
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This event will be held
at: |
Internet Based
Live Online Class, Internet Based
A connection link for this training will be included in the automatic registration receipt emailed to you immediately after registering for this training. We recommend adding this link to your calendar as soon as you receive it, being careful to note the correct time zone for the training - Eastern in case of this training.
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