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March 22, 2019
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Risk Communication: Messaging to Build Trust and Understanding
Intermediate Level Training
Hosted by U.S. EPA, Community Involvement and Program Initiatives Branch
Community Involvement University (CIU)

What is the course overview?
Messaging is a process to characterize the community and their underlying concerns; predict questions likely to be asked; and prepare clear, concise answers to those questions, tailored to the stakeholders underlying concerns. Coupled with knowledge in risk perception and skills in communication, message mapping can be a useful framework to develop a risk communication strategy for long-term environmental cleanup.      & ...  [click for more]

For general information contact Tina Conley by telephone at 703-603-0696 or via e-mail at conley.tina@epa.gov

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