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Communicating When Conversations Become Crucial
Hosted by U.S. EPA
CPRC

Presenter: Paul McMurray, Principal Partner, Master Certified Trainer of Crucial Conversations / Insight Management Consulting, Crofton, MD

Are you wondering how to be more effective when stakes and emotions are high and people don't see eye-to-eye with you? Then you should be attending this three hour workshop. The workshop will help you hold the correct conversations that move you toward the goals you want and/or need. It will include topics such as How to Get Unstuck in the conversation you are holding, how to STATE your views in a way that is more persuasive, and how the stories (conclusions you've drawn) in your head affect the conversation you are having.

Audience: All EPA Employees
Cost: Free
For general information contact Deborah Dalton by telephone at 202-564-2913 or via e-mail at dalton.deborah@epa.gov

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