Skip Navigation Links
Training Exchange Logo
April 18, 2024
Search
Current Training

By Course Title
By Location
By Date
By Training Partner
By Delivery Method

Course Catalog
By Course Title
By Training Partner
By Delivery Method

Students

View Registrations/Transcripts
Edit Your Profile
Request Training

About Trainex
Overview
Contact Us
Help!

OLEM Training Coordination Team
Locate Team Members
Regional/State Training
Brochure

Other Training Resources
EPA
Other U.S. Government
Event Details

General Information
Event Name: Engaging Constructively in Difficult Conversations
Hosted By: U.S. EPA
Conflict Prevention and Resolution Center (CPRC)
Event Description:

Communication is necessary to convey information and work together. There are some conversations that will be challenging, but we can approach them in ways that will lead to better outcomes. In this course, EPA staff that work with Superfund stakeholders will learn what makes a conversation difficult, use a variety of tools to diagnose difficulties, and prepare for, open, and persevere through a difficult conversation.

Audience: EPA staff who work with Superfund stakeholders who encounter difficult conversations during public involvement activities and/or in the daily work of executing effective environmental policy. Primarily, Superfund CICs, RPMs, and OSCs.

Instructor’s Name(s): Leslie Coker and Terry Fenton

Additional Information:

Please note, the training is not being held on consecutive days. The class days are:

  • Tuesday, October 13, 2020, 12:30 PM to 2:30 PM Eastern Time AND
  • Thursday, October 15, 2020, 12:30 PM to 2:30 PM Eastern Time
Registration Status: Registration Closed
Event Begins: October 13, 2020 at 12:30 PM
Event Ends: October 15, 2020 at 2:30 PM
For questions about this event, please contact: Gina Cerasani
Phone: 202-564-0838
E-mail: cerasani.gina@epa.gov
Location
This event will be held at: Internet Based
Live Online Class, Internet Based

Microsoft Teams (calendar invite will be sent to registered participants)

   
   

 

Logo for USA.gov website