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January 21, 2021
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Mastering Meetings
Basic level training
Hosted by U.S. EPA, Community Involvement and Program Initiatives Branch
Community Involvement University (CIU)

What is the course overview?
This course teaches participants how to design successful public meetings, including controversial community and town hall events. It addresses the importance of clarifying the purpose and objectives of the meeting and what is expected to happen during and after the meeting. The course covers a wide range of topics, including how to prepare, document, and evaluate meetings; design an effective agenda and involve meeting participants; define participant roles; present information during the meeting, and facilitate highly charged meetings.

Who should take this course?
This course is recommended for anyone who plans or facilitates public meetings. There are no prerequisites for this course.

What are the course learning objectives?
Participants who complete this course will gain skills on how to:

  • Design successful public meetings;
  • Prepare, document, and evaluate public meetings;
  • Design an effective agenda and involve meeting participants;
  • Define participant roles;
  • Develop effective materials for presentation;
  • Present clear, concise and understandable information during controversial meetings; and
  • Plan and facilitate productive and successful meetings.

What are the logistics?
This one-day course is highly interactive and is taught on the assumption that the most effective learning comes from experience—either first-hand or vicarious. The trainer shares his/her own experiences and lessons learned and uses video clips of actual meetings where hostility and conflict were a problem. Participants are encouraged to offer their own experiences, and are invited to role play if they wish. Recommended course size is 15-20 participants.

Skilled professionals at CDR Associates teach his course. CDR which was incorporated in 1978 to provide facilitation and conflict management assistance to businesses, governmental agencies, professionals, and organizations in the public sector. CDR has a staff of professional mediators and facilitators who contract with individuals and organizations to assist them to facilitate challenging meetings and resolve their conflicts in an amicable and cost-effective manner. CDR also is known nationally and internationally for its training programs in decision making, team building, negotiation, facilitation, and mediation.

Is there available background material?

  • Participants receive a course workbook.
  • Additional information on CDR Associates and their training can be found at
For general information contact Tina Conley by telephone at 703-603-0696 or via e-mail at

 Upcoming Events

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Previous Events (click to view/hide)
Bullet  Atlanta, GA
  August 15, 2006 - August 15, 2006
Bullet  Dallas, TX
  November 01, 2001 - November 01, 2001
Bullet  Atlanta, GA
  October 04, 2001 - October 04, 2001
Bullet  Kansas City , KS
  April 26, 2001 - April 26, 2001
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