What is the course overview?
This training course combines the work of Dr. Peter Sandman with the IAP2 core concepts for meaningful and effective public participation. In these challenging times of environmental, health, cultural, economic and social changes this course will give participants strategies and behaviors to enhance quality public participation outcomes, even when communities are emotional or outraged.

Who should take this course?
This advanced course is recommended for seasoned Community Involvement Coordinators (CICs) and public involvement staff who have practical experience in community involvement and prior training in dealing with hostile situations. Recommended prerequisites include "Dealing with Hostile Meetings and Difficult Situations" or the IAP2 certificate course training.

What are the course learning objectives?
Participants who complete this course will gain skills to:
•  Think about and analyze outrage in a new way, and understand the causes of outrage
•  Approach the planning/implementation of public participation projects with outrage
•  Assess, address and manage outrage using six practical strategies
•  Apply the principles, strategies and approaches to prepare for upcoming challenges
•  Link meaningful practices for public participation with outrage management

What are the logistics?
This 2-day course is not a lecture style learning opportunity - it is applied and discursive - using the material participants bring from their own practice as well as the prepared content that the trainer will deliver. This highly interactive course includes case studies, video clips of Dr. Sandman, public participation tools and techniques, times for personal reflection, group discussion and application of strategies. Recommended course size: 25-30.

This course is taught by Stephani Roy McCallum, Managing Director and Owner of Dialogue Partners Inc., and Gale Simpson, President of gWhiz Consulting Ltd. Stephani specializes in engagement on issues of high emotion, controversy and conflict. She was the 2008 President of the IAP2, has been the primary public engagement director for over 150 successful projects, and has worked on a variety of environmental, nuclear waste, transportation, land use, health care and public policy issues. Gale has more than 30 years of experience in public relations and community relations. Since 1999, Gale has worked with a variety of communities and stakeholders to build trust through transparent and responsible processes. Both Stephani and Gale are licensed trainers through IAP2 for this course as well as the IAP2 Certificate in Public Participation course.

Is there available background material?
•  Dr. Peter Sandman’s Risk Communication Website - www.psandman.com
•  IAP2 core values for meaningful participation - www.iap2.org

Previous Offerings (click to view/hide)

Atlanta, GA Offering Details   November 09, 2010 - November 10, 2010